Using the Snagit 11 Custom Scroll or Snagit 12 Custom Scroll is recommended as the alternative.ģ. Scrolling capture is not supported in Safari on Windows and Opera. Scrolling capture is not available in Opera or Safari?

If you receive an error or no response when capturing a scrolling website, you can fix the problem by using a different browser.īesides, you can upgrade the latest Snagit to solve the problem, because the scrolling profiles were added to Snagit 12.4 and later.Ģ. Snagit Scrolling Screen Capture Not Working? Here Are Fixes Snagit does not support scrolling capture of a work sheet pane (it will always scroll the upper left most pane).Part 2.Make sure that no cells or callouts are being edited when you initiate the capture process in Snagit.This can be done by right-clicking your Desktop > Personalize > Window Color and Appearance and try changing to a Classic theme.

If this happens, try changing the Windows theme. If in the Page Layout view of Excel, the scrolling capture may fail.Snagit does not support scrolling captures of the Print Preview screen.Snagit does not support scrolling captures of custom views of a worksheet or chart.The Snagit COM API does not support scrolling capture for chart sheets.If the scroll bars are not visible then you may notice that your capture is incomplete, not stitched properly (you may see sections repeated in the capture), or the capture may fail with an error message. For chart sheets, all of the scroll bars must be visible for Snagit to be able to auto scroll and capture the document successfully.Open the Snagit Editor, and click File > New from Clipboard.Right-click the selection and choose Copy.Select the area of the worksheet you would like to capture.

See this support article for instructions on how to use the custom scroll method in Snagit 12 and earlier. For Snagit 12 and earlier, try the custom scroll method.

Snagit capture scrolling window